Privacy Policy for TAX LIFELINE LLC

Last Updated: June 19, 2026

TAX LIFELINE LLC ("we," "us," or "our") operates the website located at mytaxlifeline.com (the "Platform"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our software platform, communicate with us, or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing information, account information, contact records, customer data, and any information submitted through forms, support requests, appointment scheduling tools, or communications with our team. We may also automatically collect certain technical information such as IP address, browser type, device information, operating system, pages viewed, and usage activity within our Platform.

How We Use Your Information

TAX LIFELINE LLC uses your information to provide, maintain, support, and improve our CRM, automation, communication, and marketing services. We may use your information to create and manage accounts, process payments, provide customer support, schedule appointments, send notifications, deliver requested services, improve platform performance, maintain security, respond to inquiries, and comply with applicable legal and regulatory requirements.

SMS Communications

By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from TAX LIFELINE LLC regarding appointment confirmations, appointment reminders, responses to service inquiries, customer support communications, account notifications, service-related updates, and promotional or marketing communications related to our products and services. Message frequency varies based on your interactions with our services and communication preferences. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again. For assistance, reply HELP or contact our support team directly.

By opting into our SMS services, you represent that you are at least 18 years of age.

Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with trusted service providers and subcontractors solely as necessary to operate our Platform, provide customer support, process payments, deliver communications, maintain infrastructure, provide technical services, and comply with legal obligations. These service providers are required to protect your information and may not use it for their own marketing or promotional purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. Our website utilizes SSL encryption for form submissions and other industry-standard security measures to help safeguard information transmitted through our Platform. While no method of internet transmission or electronic storage is completely secure, we take commercially reasonable measures to protect your information.

Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to improve website functionality, enhance user experience, analyze traffic patterns, and better understand how visitors interact with our Platform. You may modify your browser settings to refuse cookies; however, certain features of the Platform may not function properly as a result.

Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information promptly.

Your Rights and Choices

Depending on applicable laws and regulations, you may have the right to access, update, correct, or request deletion of your personal information. You may also update certain account information through your TAX LIFELINE LLC account or by contacting our support team. We will respond to reasonable requests in accordance with applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operational practices, legal requirements, or regulatory obligations. Any updates will be posted on this page with a revised effective date. Your continued use of our Platform after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

TAX LIFELINE LLC
1841 Logan trl New Braunfels Texas

Phone: +1 +1 830-743-9993

Email: [email protected]

Website: mytaxlifeline.com